What happens next

You do not have to chase us. Within 1 week you get a first look: 20 to 50 teaser photos, and if you booked film, the highlight feature film. The full edited photo gallery follows within 3 months, in a private album you can download and share. It stays online for 1 year. After that, every photo is available by Dropbox for 1 more year. If you booked video, the full edited film arrives within 6 months, and the RAW video files follow once both films are delivered. We email you when each piece is ready.

Edited photos arrive within 1 week, in a private gallery you can download and share. That covers family sessions, engagements, bridal and baby showers, rehearsal dinners, maternity, newborn, and cake smash. After party photos, when booked on their own, also arrive within 1 week.

Within 1 week of the wedding. That set is 20 to 50 finished images, the ones you can send to family while the full gallery is still being edited.

Within 3 months. It is every keeper from the day, edited, in one private online gallery.

The highlight feature film arrives within 1 week. The full edited film arrives within 6 months. The RAW video files are sent by Dropbox after both films are delivered.

Raw vertical phone clips usually arrive by download link within days of the wedding. They are delivered as captured, with no editing, and they are separate from the film and from the RAW video files.

The private gallery stays online for 1 year. After that year, every photo is available by Dropbox for 1 more year. Download everything before the 2 years end. After that, files may be deleted. If our archive still has them, we can retrieve them for $500, but we cannot promise they will still exist.

If videography is part of your booking, you receive the original camera clips from the day by Dropbox after the highlight film and the full edited film are delivered. RAW means those clips before any editing. They are a courtesy. We provide them as is.

Some clips are recorded with no audio at all. On others, the sound stuck to the clip is wind, room noise, or a distorted track from the camera microphone. That track is called scratch audio. It is a rough reference of what was happening in the room. The sound you hear in the highlight and in the full edited film is built in the edit. The RAW clip stays as it was recorded.

No. We do not edit the RAW files. We do not fix scratch audio, add missing audio, color them, or cut them. They are provided as a courtesy, as is, so you have the original clips from the day.

Yes. The first files you receive are fully edited. That delivery is the finished set. Additional edits after that are $500 for photos and $800 for video.

We keep the copyright. Once your booking is paid in full, you have a personal license to download, share, and print the images and films for yourself and your family. Commercial use needs our written okay.

Yes. Expedited rush delivery is $999. Photography arrives in 10 days and video in 30 days. Request it through your client portal and we will add it to the booking.

No. Every wedding is delivered digitally, and your personal license lets you print the images yourself. We do not sell prints or albums. When you want them, we point you to independent print and album companies, and we may earn a referral commission when you order through our link.

Hours can extend on the day at $500 per hour, if we are free to stay. All day coverage, an additional photographer ($1,500), an additional videographer ($1,500, once film is booked), a content creator ($1,500), after party coverage, engagement, showers, and the sessions that come later can be added when we still have the date open. Current prices are on the pricing page.

If something unforeseen moves a delivery date, we tell you in writing with a new date, no more than 60 days after the original one. If you need the work on a shorter clock, expedited rush delivery is $999.

Files stay online for 2 years. Download the gallery and the Dropbox delivery when they arrive. After that, files may be deleted. If our archive still has them, we can retrieve them for $500, with no guarantee they still exist.

Your agreement lets us use selected images, film, and clips in our portfolio, on the website, on social media, and in ads, unless you opt out in writing. We feature guests in ads only when the two of you are the subject or the guest gives us written consent. If anyone wants one of our own posts taken down, write us and we will remove it.

Reschedule requests need to be in at least 90 days before the event, and the new date has to be open. Your payments move to the new date. The reservation fee is nonrefundable if you cancel. Payments beyond it are refunded in full more than 180 days out, 50% refunded from 90 to 180 days out, and not refunded inside 90 days. If something outside everyone's control, like a storm or a government order, stops the wedding, your payments become a credit toward a new date within 18 months. If we have no date you accept, we refund your payments minus costs we already spent on your event.